Privacy policy

Who we are

Jugador ("Jugador: Padel Ranking") is made and run by Think-app, a business of Gerard Indo'Martinez, a sole trader in Queensland, Australia (ABN 98 701 357 794). When this policy says "we" or "us", it means Think-app. We are responsible for the personal information Jugador handles, under the Australian Privacy Principles in the Privacy Act 1988.

What we collect, and why

Account

Your Apple ID sign-in or email address, the name you choose, and a photo if you add one. We use them to sign you in and to show you to the people you play with.

Matches

Who played, the score each of the four entered, when, and the agreed result. We use them to compute your rating and rankings.

Strengths

The strength points you give and receive, by skill. We use them to build the profile radar. The app never shows who gave which point.

Messages

What you write in threads, stored so the other people in the thread can read it, and the records of any Report or Block.

Match videos

Record my match films and reads your strokes on your phone. The video, the poses and the numbers stay on your phone and are never sent to our servers. They leave it only if you share them yourself.

Find players

Off until you turn it on. If you do, your year of birth (to check you are 16 or over, never shown) and where you usually play, so other findable players can see you.

Health data

Heart rate, energy and workout time from Apple Watch, only if you turn it on and grant permission. It stays on your phone and watch in Apple Health and is never sent to our servers.

Purchases

Whether you have a PRO subscription, as Apple reports it. We never see your card or payment details.

Device and diagnostics

Crash reports and basic device information (model, system version, app version), to find and fix problems.

We do not use advertising identifiers, we do not show ads, and we do not track you across other companies' apps or websites. We do not sell personal information.

Who else handles it

• Supabase hosts the Jugador database and account system for us, in Sydney, Australia.
• Apple handles Sign in with Apple, App Store purchases and Apple Health.

Each acts under its own terms. Apple may process data outside Australia, including in the United States. We do not otherwise disclose your personal information unless the law requires it.

Where your rankings appear

Your name, chosen photo, level and rating are visible to your friends and to other Jugador players in your city and country rankings. Your scores and the strengths you received are visible to the people who played that match with you. Who gave which strength point is never shown to anyone.

How long we keep it

We keep your information while your account exists. When you delete your account, your account, profile, photo, messages, strengths and personal details are deleted within 30 days. Settled match results stay in the other three players' histories with your name replaced by "Deleted player", because their ratings were computed from them. Health data is never on our servers. Crash reports are kept for 90 days.

Deleting your account

In the app: Settings, Delete account, two steps, and our server deletes it. Or by email from the address on your account: see Delete your account.

Your rights

You can ask to see, correct, export or delete the personal information we hold about you. Email founder@think-app.com and we will answer within 30 days. If you are not happy with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

If you are in the European Union or the United Kingdom, you also have the rights the GDPR gives you: access, rectification, erasure, portability, restriction and objection, and you may complain to your local data protection authority. We rely on our contract with you to run the app, and on your consent for Apple Health data, which you can withdraw at any time in the Health app.

Children

Jugador is for players aged 13 and over. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has an account, write to us and we will delete it.

Changes to this policy

If we change this policy, we post the new version here with its date. If a change is significant, we will also tell you in the app.

Contact

Think-app, a business of Gerard Indo'Martinez (sole trader, ABN 98 701 357 794), 9/21 Chatsworth Street, Greenslopes QLD 4120, Australia. founder@think-app.com