Support
Support
Updated 11 November 2026
Think-app, a business of Gerard Indo'Martinez (sole trader, ABN 98 701 357 794), 9/21 Chatsworth Street, Greenslopes QLD 4120, Australia. founder@think-app.com
Jugador is not yet on the App Store.
Email us
We answer by email. Tell us what happened, on which device, and the email address or Apple relay address on your account if it is about your account.
founder@think-app.comStraight answers
Does it replace my booking app?
No. Keep booking on MATCHi, Playtomic or your club's own app. Jugador starts when the game ends: scan, score, agree, strengths.
Do all four players need Jugador?
Yes. The result counts only when all four enter the same score, so all four need the app. Scanning one code adds a new player to the match and to the app in the same step.
What if one player never enters a score?
The match stays "waiting" and moves nobody's rating. You can see who has answered and nudge them from the thread. A match that never settles never counts.
Can I set my own level to start?
No. New players are "provisional" until 10 agreed matches. Your first level comes from who you played and what the four of you agreed.
How does Find players work?
It is off until you turn it on, and only players who turned it on can see each other. You can filter by level or verified players. It never uses your distance or location: the app has none.
Where does my Record my match video go?
Nowhere. The video is read on your phone and never leaves it. Record my match is in Beta and part of PRO; ball speed is an estimate.
Can someone see who gave them which strength?
No. Totals show only once three different players have given points, and the app never shows who gave what.
What does PRO cost?
A$49.99 a year with a 7-day free trial, or A$7.99 a month, through the App Store. The core app, every match and every rating are free. PRO adds history, trends, strengths detail, compare and the coach, and never changes a rating.
Android?
iPhone and Apple Watch first. Android is planned; no date yet.
How do I delete my account?
In the app: Settings, Delete account, two steps. Or see the Delete account page on this site.